Menu
If you don’t see any answer below to your burning pre-purchase or after purchase question, shoot and email to our customer support. Replies usually take 48 hours.
SUPPORT@PINKNEYCREATIVE.COM
We’re excited to work with you on your brand! A few things are needed to get started! You will need to purchase your domain name + a website hosting account with a company such as Godaddy. You will also need to purchase an Elementor Pro account, as we build our websites via WordPress/Elementor.
We ask that all content be submitted up to 4 weeks after you book your web design project. This ensures that we are moving through our brand journey efficiently and with a targeted launch date in mind. If you are still uncertain about the direction you want to go with your brand, please first book a brand consultation with us before engaging for a website build. We can help you through the process of creating your brand from scratch before we even get to the website.
Please visit the “Get Started” page in our menu tab to learn the process of how we develop and build our websites for clients.
We understand that things happen! You will have up to 48 hours of your due date for submitting all your images, web copy, and program details to reschedule your new submission date up to an additional four weeks out. Anything outside of that window will result in an additional fee.
Because of the nature of the work we commit to, the consulting we offer, and the time we invest, we do not offer refunds.
You can absolutely work with us one-on-one to build an original website design that is 100% unique to only you. To do this, please visit: www.pinkneycreative.com
Absolutely! Please visit www.pinkneycreative.com to learn more about our referral program!
